OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 65 comments received in the last 90 days.
09 April 2024
I collect my car but all was ready on the day, again very polite staff
06 April 2024
Beth Kelly was very supportive and took time to explain all the car features to me. The Stafford garage also helped to locate a car that met my requirements. Only reason not to give 5/5 is preference to sign paperwork in person than electronically.
04 April 2024
Process was smooth.
04 April 2024
Very efficient delivery and handover with support
04 April 2024
The staff have gone above and beyond in their customer support
03 April 2024
Abagail at Stafford was very impressive with her information and understanding of the car and our needs.
31 March 2024
Again professional and easy going
19 March 2024
All the staff were excellent. My wife has alsyheimers and while Jo the salesman was talking to me the other staff looked after my wife.
14 March 2024
just a great service all round
19 April 2024
Work completed as required and within the time promised.
12 April 2024
Only in for rake fluid change and sat nav update which I was aware would take ages. Car valeted and clean me when ready
09 April 2024
Efficient service
03 April 2024
Excellent service
03 April 2024
felt valued and respected.
03 April 2024
Video showing the complimentary check was poor quality; the issues found were not mentioned when we collected the car or an indicative price to fix offered. The air con was not refreshed and no offer to do this at another time and honour price (£29).
03 April 2024
I was treated very well and the mini was given careful, and skillful attention.Its
01 April 2024
First class service
01 April 2024
Friendly service
31 March 2024
Kept informed
13 April 2024
We found the car we were looking for and it met our budget , as we said no selling pressure , everything was explained and easy to transact