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Customer Reviews.

service

5

All aspects of the work were carried out to a high standard

12 October 2017

service

5

Did everything well

12 October 2017

sales

5

Chris was clear and informative about my options to change to a new Mini. Everything was made really easy for me

11 October 2017

sales

4.5

Friendly and professional staff. Free hot chocolate was great

11 October 2017

sales

5

From start to finish the excitement was kept. First class customer service!

10 October 2017

sales

5

Any questions I had were answered quickly and the car was delivered the day I wanted it by.

10 October 2017

sales

5

Everything was ready for us at each step of the way, both in the purchase and delivery. We were guided through the new car's instruments and equipment.

09 October 2017

sales

5

Again dealing with Molly was a joy, very professional service

08 October 2017

service

5

Service was professional from beginning to end

08 October 2017

service

1

Lost £275 putting the mini in for service 11 days late. The mini was over eight years old by 11 days. Service pack purchased on 29 September 2015. I was not aware that the time limit was eight years.

03 October 2017

service

4

Great staff, made me feel welcome as I waiting for my car to be serviced. Just delays getting the part for my car that was frustrating.

03 October 2017

service

5

Well organised and helpful

02 October 2017

service

5

Helpful staff

02 October 2017

service

1

Staff had the fault details wrong, my name wrong, wrong reg on paperwork, told me that I needed 2 new tyres even though I'd only done 1500 miles since purchase, advisor said "that's what you get for buying a used car" - this car was "Mini Approved"

01 October 2017

sales

5

As above.

22 September 2017

sales

5

The salesman Darren Toplass was 1st class informative, polite with a pleasant manner, Professional without being overly pushy. helpful throughout the process went the extra mile to satisfy. I attended other Mini centres and no one came anywhere near.

22 September 2017

service

5

Knowledgeable, helpful people.

21 September 2017

service

5

as above

20 September 2017

service

5

Great job

18 September 2017

service

5

Professional service

17 September 2017

sales

5

Tom and the team were great, very attentive, we felt like we got the right deal and the delivery day was really well done, we felt special!

17 September 2017

service

3

Having to pay for curtisey car and poor original diagnosis

13 September 2017

service

5

I have emailed Phil Hill with my feedback expressing my satisfaction as my car took some time to fix and I was given a courtesy car which was arranged by Katie.

13 September 2017

sales

5

Nothing was too much trouble and I felt valued.

12 September 2017

service

5

great service

12 September 2017

service

5

did the job quickly at a suitable time for me

11 September 2017

service

5

I have been very happy with my purchase and follow ups as previously stated, service has always been excellent.

08 September 2017

service

5

Have dealt with them for many years both for MINI and BMW. Never had any issues regarding their service.

06 September 2017

service

5

Attention to detail was demonstrated so professionally by everyone concerned,

06 September 2017

service

1.5

As above

05 September 2017

sales

5

I felt very special as a customer

04 September 2017

service

4

I found the people that I dealt with were knowledgeable and helpful.

01 September 2017

service

5

Excellent service

01 September 2017

service

5

I have used this dealership for servicing of previous BMW vehicles and found them to do what they say with no hidden charges the quality of their work is excellent. The staff in the service and reception areas are first class

31 August 2017

service

5

We were completly satisfied.

30 August 2017

service

5

Answered my questions.Were able to sort out and repair a puncture for me straight away.

29 August 2017

service

5

See above.

29 August 2017

service

5

Can never fault the service always happy to help great time overall and wash and vac a bonus

29 August 2017

service

5

Picked returned great communication

24 August 2017

service

3.5

Really efficient and helpful, but a day or two after the service the oil warning light started to light up going round bends. I had to put half a litre of oil into the engine.

23 August 2017

service

5

Excellent

22 August 2017

service

5

The customer service I received was excellent

18 August 2017

service

5

Gave a time I needed my car back and it was ready.

18 August 2017

service

5

Work was done on my car quickly and efficiently

15 August 2017

service

5

I was made to feel welcome and as stated above, the issues I had were sorted quickly and without complication.

10 August 2017

service

5

Very friendly and helpful..nothing was to much trouble

08 August 2017

service

1

The car came back valeted but the staff seemed too 'jokey' and found it amusing that i had been in 3 different curtesy cars in the matter of two weeks.

08 August 2017

sales

5

The whole process went very smoothly

03 August 2017

service

2

Service pack very good, however £50+ for a standard MOT is very expensive.

02 August 2017

service

3

The state my car was returned in was awful - the interior had not been vacuumed.